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Testimonials

HAVE A GREAT NORTH WILLOW EXPERIENCE?

Initial information, tour, and move-in experience has been great. The team shows they care and is quite responsive and easy to work with. Thank you Traditions for all your help and support.
5 Star Review — Graham P. (Google Reviews)
My mom's transition to Traditions has been seamless. The staff has been so kind to her and she is enjoying socializing with the residents. She tells me daily she is so happy with her decision to move there.
5 Star Review — Liz L. (Google Reviews)
Without a doubt, Traditions has been an answer to our needs! Our mother has been so comfortable with her new home, a large part because of the kind and caring staff! New friends and new experiences in a new and safe environment have been a blessing. Thank you to Meghan, Allison, Mary, James, Julia, Ty and others for making this an easy transition.
5 Star Review — Terry F. (Google Reviews)
Mom and our family so appreciate the way you have actively engaged with Mom in helping her adjust to her new home. We all appreciate your kindness and helpfulness in making sure she got acquainted with other residents and knew about the activities offered. She felt comfortable to go to you if she had questions. Mary has also been outstanding as the activities director. When Mom was new in the community, Mary was intentional to invite her to participate in the activities and helped her feel welcome and included. We feel Mom has made a real effort to meet people, be friendly, and participate in activities.
— Sandy M. (Resident Family Member)
A wonderful Experience, moving out of house I used to live in, then moving into Traditions of North Willow.
— Anthony A. (Google Reviews)
Traditions at North Willow was my first choice. Great facilities, staff, activities, and convenient to I-465.
— Anonymous (SeniorAdvisor.com)
The staff at Traditions at North Willow helped make our father’s move to assisted living so smooth and comfortable. They were respectful, attentive and sensitive to his concerns.
— Lisa
I enjoy the staff and other residents. I have had a great experience living here. The activities here are very thought out. The patio and upkeep/scenery are one of my favorite parts of living here.
— Barbara W. (SeniorAdvisor.com)
This place is great and one of the best places I know. The outings are great and activities keep us busy.
— Anonymous (SeniorAdvisor.com)
I like living here because it is nice and clean. I like the staff and the people I have met. I have met some nice people while being here.
— Anonymous (SeniorAdvisor.com)
I am amazed at how dedicated the staff is at their jobs that take care of us. I am grateful for how they do that with such kindness.
— Clyde  (SeniorAdvisor.com)
I was amazed when I first came here it was seamless to move here. This place is very homey. The maintenance team put up bars in my bathroom to make me feel more safe. I have a screened in porch and love it here. The location is great with so many things around as well. I like that I feel like I live in a house but it is easier to maintain. I am very pleased with traditions.
— Judy D. (SeniorAdvisor.com)
I love the fact that the staff and residents interact on a personal level with each other. The staff is very good and willing to do a lot for us. We have many outings and different activities which I am very thankful for. The people here have been nice and I have enjoyed my time. This is a very special place.
— Mary M. (SeniorAdvisor.com)
Very comfortable here. We have enjoyed it for the past almost 3 years. I enjoy the exercise classes in the club house and enjoy those along with the outings. Meet a lot of great residents and have nice neighbors.
— Anonymous (SeniorAdvisor.com)
The staff is very good. I have lived in four other places and this is the best place by far. The staff is always here to answer my questions. The other residents are great. I really like the menu in the dining room and having options.
— Anonymous (SeniorAdvisor.com)
When first walking through the door our lobby with the fire place and sofas feels like a home. The different areas and places that we can meet other residents are numerous. We have many occasions to be able to meet everyone here. The hallways are quiet and people are courteous. We are able to be our individual selves here and still be a part of the community. Our staff is excellent and care for all us a lot. The care and cleanliness of our apartments is done for us which is very nice.
— Jane T. (SeniorAdvisor.com)
Our mother has been a resident at Traditions at North Willow for over 2 years and the quality of care she receives is very good. When mom moved to town we toured many facilities and the cleanliness, courtesy of the staff, activities provided, menu choices and overall accommodations are what made our families decision to move mom here. Traditions is a great place with great staff who truly care for their residents.
— Anonymous (SeniorAdvisor.com)
Residents and staff alike are very friendly at the Traditions. When I've needed to ask the maintenance crew for help their response has been extremely fast and thorough. The Traditions has a very nice music program which is offered two-four times a month, and it's invariably a good time. While I've only lived here a short time, I can honestly say The Traditions is an excellent facility and a great place to reside.
— Suellen C. (SeniorAdvisor.com)
In 2021, I began searching for a senior living community that would fit the needs of my parents. A church member living at Traditions in the Independent section recommended their Assisted Living. After going for a tour, it was quickly decided that that was the best place for my parents & the dog. It started rocky because of the transition (mom was on the Memory Care floor and dad on the Assisted Living floor) but we got to know the staff and there were some staff members that went above & beyond to help with transition and help keep the open communication with me as their primary caregiver & POA. Even though my mom went home to the Lord after 8 months, I am thankful for the caring staff that were there for her until her last day and even more thankful for the staff that have been watching over and still caring for my father and the dog as they still live there. I would highly recommend Traditions at North Willow for anyone looking for a senior living community for their loved ones. Please reach out to the Community Director, Allison, because she made the 1st impression for us & it was all great from there.
— Niah F. (Google Reviews)
Amid the many stories, controversies, and concerns that accompany the challenges associated with operating a retirement community, I have found the operations at Traditions to be both responsive and welcoming. This is a new community situated conveniently on the NW side and close to a large number of amenities. The staff are friendly, very responsive, and trustworthy. We are grateful to have my parents in this community close to us, safe, and secure. Keep up the good work!
— Dan C. (Google Reviews)
Carrie,
I can't make the meeting because I work on Tuesday nights. I will look forward to reading the information you cover at the meeting. I also want to say how pleased I am with Mom's care at Traditions. I can't take care of her at home for many reasons. Every time I visit she is clean and dressed well. Her room is clean and laundry done (she creates a lot of laundry!). The communication is GREAT!! And most importantly all your staff are cheerful, friendly and helpful. Thanks for all you guys do. God bless!
— Angela C.
Traditions at North Willow was a gift to our family, especially our parents.
— Dawn G.
I toured Traditions at North Willow. The rooms were nice. They were set up like apartments and not a hospital. They have different activities every day. They have a beauty shop there, they have physical therapy, and they have doctors there, so my mom wouldn't have to go to a family practice doctor. She could get a medicine prescription and see a doctor there. The staff was very nice.
— Julie
"When I was looking for a place to go after rehab I worked with Allison, via phone and FaceTime since visitation was not allowed during Covid. She as well as the rest of the staff at Traditions at North Willow are just wonderful!! I continue to be WOW'd on a daily basis. I remember when she was making this video as we were bowling.
— Larry J.
My parents moved in last year and we wish they had moved in years ago. Everything about Traditions at North Willow is first rate. The management and staff go out of their way to ensure the care and comfort of the residents. They have been responsive, caring and considerate and are a pleasure to work with. We are very impressed with the facilities team, who promptly addressed a minor issue with their refrigerator. And, during recent heavy snow, they proactively put down salt before the storm and cleared snow immediately so mom and dad could get out for shopping. It's wonderful to see mom and dad so happy here and known they are safe and in good hands.
— John C.
5 Star Review — Patrick C.
My mother has been a resident here for three years and has always received the highest quality care. Both she and my family are most satisfied with all aspects of the facility and recommend it to anyone who asks.
— Mark D.
The location is very convenient for our family and so far based on our experience we would recommend Traditions at North Willow to other families.
— Anonymous (SeniorAdvisor.com)
I am pleased with my apartment and with the community itself. Friendly staff and comfortable living.
— Gert S. (SeniorAdvisor.com)
I like living here at Traditions because they take very good care of us. I am glad my daughter chose this community for me.
— Lylene C. (SeniorAdvisor.com)
I have lived in about three other communities and this is by far the best place I have ever lived. The staff is caring, lots of activities, and service is great.
— Therese S. (SeniorAdvisor.com)
The community is kind and the service is good very friendly people. They are always willing to give you your choice of wants and needs.
— Mary C. (SeniorAdvisor.com)
When I first came to Traditions I thought I was in heaven. I didn't have to buy groceries, do dishes, prepare meals, or run out to stores. I have been happy ever since.
— Thelma B. (SeniorAdvisor.com)
Living here you feel at home. You meet other residents very quickly and the activities and rehab staff are really great.
— Brenda S. (SeniorAdvisor.com)
I am approaching one year as a resident. I am so happy that I chose TNW as my place to live. From day one working with [name removed] and [name removed] to get my apartment. The staff is wonderful from [name removed] and [name removed] at the front desk to some of my caregivers [name removed], [name removed], [name removed] and [name removed].
— Larry J. (SeniorAdvisor.com)
On arriving at Traditions I was impressed by the comfort offered to me immediately and the following activities. I also enjoyed the ease of the dining facilities. The entire staff is very knowledgeable, helpful, willing, and available to all my needs, enjoyment, and friendships.
— Jane T. (SeniorAdvisor.com)
I like living here very much. Everyone is friendly.
— Earline C. (SeniorAdvisor.com)
Living here is very good.
— Robert R. (SeniorAdvisor.com)
I love the staff. They are helpful and the building is clean.
— Mimi W. (SeniorAdvisor.com)
I like living here. The building is nice and the residents are in good spirits.
— William W. (SeniorAdvisor.com)
I am satisfied with the conditions. I like the activities I have attended. Food is good.
— Anges T. (SeniorAdvisor.com)
I think that everyone in the community has been wonderful.
— Myra F. (SeniorAdvisor.com)
My brother will be moving into Traditions at North Willow. This was the second place we visited; they asked for $2500, he signed the paper, wrote them a check and that's where he chose. We had a couple of other places with appointments, but he chose them after that visit. So we went ahead and canceled the other appointments. He liked the facility itself. We were shown around by the director who took us through all of their programs, the cafeteria, and apartments. Then she showed us the 2-bedroom, 2-bath villa, which is what he decided on. That's why we went with them, it's because they had a villa available. He doesn't need assisted living, so he wanted to be as independent as he could; and by moving into a villa that allowed him to be more independent. It's beautiful. It's 2-bedroom, 2-bath, with a living room, a kitchen, and a 1-car garage. He doesn't drive, but they're going to try to get him a motorized scooter to get around because he's a stroke patient. He'll be able to park that in there. It was handicap accessible, so he could get in and out of the shower easily. They were going to paint it and put new carpet before he moved in, so he could make it his own, which is nice. We met with the director, Libby; and then Alison also followed up with me. Then this week, a gal named Katie called me, she's the move-in coordinator. So, as soon as his COVID is gone, we will coordinate through her to move in. It seems like it's going to be seamless and that's what we wanted, something for him to enjoy. We did not try their food, but we looked at the menu. With the villa, he only gets one meal a day, so he will probably choose breakfast because that's his favorite meal. He'll have a kitchen in his villa; he can do some basic cooking. She showed us the theater where they show movies. She talked about a group, the single men; they go out once a month. She talked about a happy hour on Thursday. They go shopping, and they go to other places. So, he's not just in his villa all the time, he can participate with other people. Although he will be one of the youngest people there because he's only 63, the only reason we had to do this is because of the stroke. He will be one of the youngest residents, but I don't think that'll bother him. It was impeccable. The rooms were spotless, and we met the cleaning crew. The villa that we looked at had not been painted, and she assured us that everything would be painted, and carpets would be replaced. The upkeep is wonderful, and they'll help him change his bed every other week; so that is a big deal too. He did not want to leave his home, and now he's excited to move, so that means a lot. It was beautiful. The library was beautiful. There are computers for him to use. They have all the modern conveniences that he could use.
— Cindy (Caring.com)
I have heard such great things about your Traditions North Willow Community and thanked Allison when visiting last week for taking such good care of a dear family I know in our community. Her praise from referral sources, and families she has served, is a direct reflection of her great leadership! The first impression of North Willow was VERY positive, boasting with energy and friendly staff and residents. It was a delight to be there. I referred another family to that community last night. Please let her know she DOES make a difference.
— Pamela
My grandmother will be moving into Traditions at North Willow. It's a little newer. It looked very similar to the place where she is currently. The location is nice because it's just down the street. The apartment looks good. The library area is amazing because my grandmother is an ex-librarian. She really likes that their library has a lot of books, and it's spacious. The staff was amazing, very knowledgeable, very sweet, and very patient (which I think is important when you're working with the elderly). They have a beauty salon and a beautiful outdoor area, where the garden is. There is an activity room, where they do some arts and crafts, play bingo, and all that jazz. I think there's a movie theater. We met the chef, and she's probably amazing; I didn't get to try the food. They have bingo and movie nights. They take them out quite often from what I gather. I've got a lot of church members that live there already, so they're always talking about the different places they go.
— Rhea (Caring.com)
I already signed up with Traditions at North Willow. I liked the fact that I could have my own separate apartment. They're called villas. It's a two-bedroom with attached garage, and I liked having the attached garage. The community relations director is excellent. The apartment I'm moving into is brand new. Nobody's lived in it. It has two bathrooms, a fairly large modern kitchen, and washer and dryer. It's a very nice place. Their dining room isn't open yet from COVID. I looked at their brochure, and the food sounds pretty good. With your rent, you get 30 meals a month and breakfast any time of the day. 30 meals a month means you can have one a day or if you're eating somewhere else, you could have two in one day or whatever, so it's pretty flexible. They have a lot of things going on, and the people in the apartments are pretty friendly. They have an onsite activities director, who coordinates a variety of activities and many outings based on their residents' interests including musical entertainment, special holiday celebration, and summer cookouts. They have an exercise program every morning at 10:00. They do exercise in the main building, arts and crafts, bingo, Bridge games, cooking, daily happy hour, outings to local restaurants, and holiday shopping. They have a lot of things that you can do. I basically just saw the unit I'm going to move into and the model unit. It's very clean. I didn't really tour the main building where they have memory care and assisted living. This place is new. It's only four years old.
— Rebecca (Caring.com)
I like the memory care at Traditions of North Willow better than the other place we saw. It's spacious, the rooms are big and they do a lot of activities and things of that nature. The people who work there are amazing. The rooms are all private. That's why they're a little more pricey, so we're trying to get my grandfather a Medicaid waiver. But it's definitely worth it. They have their own bathrooms and showers, the eating area is really big and the TV areas and everything are really big and wide. They have a really big, nice courtyard where they have people perform sometimes and they have a visiting area. So that's really nice. They do a lot of arts and crafts. They have celebrations for every religion and celebrate all the holidays.
— Patricia (Caring.com)
Libby, thank you for keeping my mom safe, showing that you care, listening to me and taking care of this community you love.
— Elaine H.
Allison, thank you simply is not enough. I couldn't have pulled this off without you! Thank you for taking pics, videos and most of all, for getting Dad where he could see us. I so appreciate all of your help and just wanted you to know that I appreciate you!!
— Mario
Dear Traditions Staff,

The family of John and Libby C. want to thank you so much for taking care of our parents. Everyone was so friendly and wonderful. First, it took Libby to finally convince them that they needed Traditions. Once they arrived, the kitchen staff was always friendly. Activity Director, Mary, took on the challenge of trying to get our Dad engaged. Libby C. always liked the activities.

The first floor nursing staff did a great job of assisting Dad and Libby C. Dad's many falls and accidents kept you too busy. Dad was able to make the transition to the third floor pretty well despite the COVID problems. Raymonda was great about setting up FaceTime with three different children of John. The nurses were great dealing with Dad's ever increasing health needs. We were just thankful that Dad was able to stay at Traditions and not be transferred someplace else.

All of you are great! Thanks again.
— John and Libby's Family
Dear Allison, Katie, Libby, Donva and all the staff of Memory Care, Activities, Receptionists,

Thank you for your sympathy and support at this difficult time. Thank you for the prayers and thoughts. Jerry was so happy with you. Our whole family thanks you for the special flower arrangement, so beautiful, that you sent. All my love.
— Aurora F.
Dear Traditions Staff, thank you so much for the beautiful floral arrangement sent to mom's celebration of life. It was gorgeous and meant a lot to Stephen and me. Rachel (granddaughter) ended up taking it back to brighten her campus apartment after the funeral. Thanks for your care of mom the past 1.5 years.
— Phyllis D's Family
The family of Gerald P. thanks you for your support and thoughtfulness during his time at memory care in Traditions at North Willow. You took such good care of him and he was so happy. Katie's videos she sent are something we continue to treasure. Thanks so much!
— Deb E. for the family
Everyone at Traditions, gratefully acknowledging and thanking you for your kind expression of sympathy. Thank you for the beautiful flowers and for taking such good care of my Uncle Jim.
— Sharon O.
I really feel it has been a good place and we are happy with the selection we made. The staff really tries to deal with any turnover quickly and really have their community at heart and care. They are trying their best to care for the residents to their best ability. I really compared and this is really nice for the money. It is nice and clean. The administration have given our loved ones their cell phone number and are willing to go above and beyond even after hours. The staff were quick to learn and call my parents by name and made them feel at home quickly. The activities director met with my parents and got to know what they liked to draw them out and help them adjust quickly to the community. My loved ones say the portions are small; however, the community is willing to give more food. The menu in general is good with good variety. I would put myself here if I were my loved one's age.
— Anonymous (SeniorAdvisor.com)
I am very happy in my choice in wanting to move to Traditions at North Willow to continue rebuilding my life after my brain aneurysm. Fortunately I am the one making the decision where I am going instead of my family. My comfort with Allison and Katie has been great in my whole experience. I can't express myself, how touched I was, in that I was sent a cake for my birthday from Traditions at my current rehab facility Bridgewater Healthcare. Receiving the cake pretty much solidified that I definitely made the right choice! Thank you.
— Larry J.
Traditions is the BEST facility I could have chosen for my husband! He loves the staff, food and surroundings. I was afraid it would take him a long time to adjust because he was SO dependent on me. It took less than two months. The staff has been very kind to me and they have worked with me when our children from all over the country come to visit. I would recommend Traditions to anyone who needs a safe, nurturing home for their loved ones.
— Carol V.
5 Star Review — Paul D.
5 Star Review — Jay D.
The move-in and orientation process has been remarkable especially during these challenging times. Both the leadership and the staff have been very professional, personable and focused on our mother's well-being and transition. Thanks to everyone at Traditions North Willow who has made this transition a better place for mom.
— Doug T.
It's been a tough 7-8 months, but I am grateful you have maintained a Covid-19 free facility. I am anxious to get some of the restrictions lifted so I can get in her room to get a few things done for her. Some days are better for mom than others, but for the most part the quarantined experience has gone well.
— Nancy A.
Mary Evans has gone above and beyond to keep us connected to our dad after my mom passed in February right before COVID. She has helped coordinate Skypes, Facetimes and visits, helped facilitate completion of paperwork and even called on her day off to brainstorm about my dad when he was down. She has been a gift to our family.
— Laurie F.
I am so happy with the care my mother is receiving. There are so many loving people taking care of her needs and they are reliable and efficient. I have wonderful communication with everyone involved in her care. The very professional staff and leadership works tirelessly to care for residents. It is a happy place with happy people.
— Debra W.
My grandmother was one of the first residents at North Willow when it opened, and she is living there still today. Libby, Donna, the kitchen staff, CNAs, nurses and doctors have all been kind, considerate and thoughtful in their care. During COVID, the staff has gone above and beyond to care for my grandma and other residents as family support in house is not possible. For example, my grandma's hearing aids haven't been working well and the Director, Libby, took time out of her day to visit Costco to have them cleaned for her so that she could follow conversations with family on the telephone. I feel grateful that this is where my grandma is being cared for and wouldn't want her anywhere else.
— Lauren H.
Memory Care Director, Beatrice, has been very helpful with weekday phone calls with our Dad. She takes the time to initiate the calls for us.
— Janet K.
5 Star Review — Lisa S.
My grandma absolutely loves Traditions at North Willow. Their staff members are always pleasant. You can tell that the people working there truly care.
— Chelsea W.
Both of my parents lived here. My mom recently passed away and the staff was loving and kind as she struggled with pneumonia. My father remains and I am equally impressed with how they have tried to engage him in activities through Covid and through his grief for my mother. The staff is warm, kind and attentive and really cares about the residents. This is the third place my parents have lived and so far the best!
— Laurie F. (SeniorAdvisor.com)
Our mother has been a resident of Traditions at North Willow since last fall (2019); we could not be happier with the care she has been given by the entire staff at TNW. They treat her like family, especially since our family has not been able to visit with her these last few months. There are many individuals on this staff that are exceptional in their care and concern for the residents. It's not just a job for them, but a vocation. And that's the kind of care families want for their loved ones.
— Pamelia S. (SeniorAdvisor.com)
Traditions has been a wonderful choice for my mom. The caregivers are attentive and kind. We receive daily updates of community health (covid). Residents have many choices of activities to choose from daily. All employees are considerate and welcoming. I highly recommend Traditions for anyone looking for an assisted living facility.
— Anonymous (SeniorAdvisor.com)
Traditions is an amazing facility and the staff is equally wonderful. It is always clean and the staff always makes visitors feel welcome. The staff is very attentive to my mother. The activities are well run and plentiful (pre-covid) and I know will be plentiful again (post-covid). In summary, it is an excellent facility with an excellent staff!
— Keith F. (SeniorAdvisor.com)
The staff is terrific! My mother feels completely taken care of and safe - even in the midst of the pandemic. We are thrilled that we moved her to Traditions almost two years ago!
— Sandi W. (SeniorAdvisor.com)
This is the third facility my uncle has lived in, and it is by far the best. The employees are consistently attentive and caring. When they promise to do something, I know it will be done. The facility is modern, clean and inviting. The memory care unit offers safe access outdoors to all residents year round. They have handled the pandemic with professionalism and have safeguarded the health of both the residents and employees. I am so grateful to have found this home for my uncle.
— Sharon M. (SeniorAdvisor.com)
We feel so fortunate to have found this community. We live in a Villa and lack for nothing. The entire staff are kind, respectful, helpful and most accommodating to meeting any needs that may arise. Love it here!!
— Jane F. (SeniorAdvisor.com)
Our mom has lived here since last year. We could not be more pleased with her transition or her independent living residence. The staff have gone out of their way to make her feel at home and include her in community activities - even in these trying times. The staff demonstrates their concern for our mom's health and well being and we are looking forward to many visits with our mom and her new friends.
— Kathy A. (SeniorAdvisor.com)
We moved our mom to the new Villas in November. The facility is very nice and the team members are unbelievable. The adjustment has been good for our mom. The Covid-19 shutdown has made it difficult for her to meet new people but the "porch" activities and gentle pushes from the staff have encouraged our mom to start participating. I am so thankful for Katie, Mary, Allison, Kristen and everyone else!
— Susan A. (SeniorAdvisor.com)
The facility is very clean. The residents (including our family member) appear to enjoy being here. The staff is courteous, helpful, professional and accessible whenever needed. I have no concerns about the well-being of my father (who is extremely difficult to please). They honor his requests (no matter how big or irrelevant it may seem) and are very patient with him. I've seen several members of the staff go way above and beyond their duties to assist my father. They treat him like their own family!
— Linda B. (SeniorAdvisor.com)
My mom has been a resident since Traditions first opened two years ago. First in assisted living and now in memory care. The staff is wonderful and the facility is clean and top notch. We couldn't be happier with her care and living environment.
— Terri (Caring.com)
This place is so amazing!! Staff is so caring and treat you and your loved one like family! Would definitely recommend to anyone looking for a great place for memory care!!!
— D. Dunkman (Caring.com)
The staff is outstanding. There is genuine affection and concern for my mother. The communication is excellent. We are extremely happy that we moved mom here a year ago.
— Wendy (Caring.com)
It's important to know about the health care availability for your loved one. The staff is very attentive at Traditions @ North Willow, the medical team, PT dept., activity director, dining room, and housekeeping all make the residents feel they are important and are glad to assist them. This is VERY important to residents who may have had to make the transition to AL because of health reasons.
— Stormy (Caring.com)
I am very pleased with T@NW. The staff is friendly, effective and learns the residents and their family members' names very quickly. I think that adds a lot to making everyone feel at home. I especially want to praise Lesley's relationship with Bill. She makes him smile and laugh every time she visits. Lesley has 'adopted' Bill and is involved with his well-being. She is one of many employees who make my days easier. You have a winner in Lesley.
— Carol V.
Traditions At North Willow: affectionately referred to (by me) as Club Med for Seniors. This community is terrifically awesome! Credit to the management and staff. Mom-(widowed) absolutely feels at home, loves her apartment, has been able to make acquaintances with relative ease, and takes part in various community activities on a regular basis. We first thank our Move-In Coordinator, Ashlei Walker for always being there to help mom make the transition/adjustment from home living to apartment/community living as hassle free, and as trouble free as possible. Ashlei obviously has a special calling for the work she does and it shows in everything she does; talk about going the extra-extra mile; mom loves her some Ashlei. And although getting residents moved in and comfortable is a HUGE first step, mom and I give much praise to the rest of the staff too we've met along the way (Allison, Donna, Debra, Julie, Libby, Kelcey, Carlton, Brian... and so many more) for making this transition more (me again...) Club Med than just another Senior Assisted Living community/experience. Well done Traditions! Well Done!! Mom and I feel blessed to be part of the Traditions family.
— Geary B.
From my initial meeting and tour with Allison Brown, through the first few months of a dear friend's care in the Memory Care Unit at Traditions, I am quite pleased with the people at Traditions and the loving care they provide. Ashlei Walker has been especially helpful, kind and attentive.
— Kathryn K.
Having to place our mom was such a heartbreaking experience! My sister found Traditions at North Willow and was excited about it! We look mom to tour the facility and she loved it and so did I! The place is gorgeous and every staff member greeted us and was smiling! The residents were engaged with activities and the food is wonderful! Ashlei is our contact at Traditions and we just love her! She was so encouraging while mom was groin through the transition phase on the Memory Care Unit. She sent daily pictures and texts and assured us mom was doing well! Ashlei responds quickly to our concerns and questions. Even though mom has limited memory, she says everyone is kind and she is always involved in activities. Mom even remembers Ashlei's last name, which tells me she has a lot of contact with my Mom! There are many other staff members at Traditions who are just as special. Allison, Donna, Mary, Julie, Julia and Shawna, to name a few. You all have been pivotal in making the transition easier for mom and us! We are praising God for all of you!
— Gail C.
We placed my mom in memory care at Traditions about one month ago. From the very first day that I visited, I knew this was the place for my mom. Everyone is so kind and truly loves their job!! I would especially like to give thanks to Ashlei--she was our intake coordinator. She is amazing!!! Ashlei is so good about communicating as to how things were going with my mom and even sending pictures by text. She talks to my mom like it's her own and is always such a pleasure to be around. My mom loves Ashlei, also! : )) I couldn't be happier with our experience at Traditions!! Would highly recommend!!
— Dawn D.
There are not enough words to express my thanks and gratitude to the staff of Traditions. They have been so loving and thoughtful with the care of my mother. The facility is lovely as are the other residents. My mom is enjoying the new friends she has made and all the activities she gets to participate in. Thank you to everyone at Traditions at North Willow.
— Terri M.
Both my parents have lived here since shortly after Traditions opened. My mom is in assisted living, my father is in independent living. We have been very pleased with every aspect of this facility from dining, activities, safety, care and comfort. Highly recommend them! Their new Executive Director is phenomenal and has taken the facility to the next level.
— Sara E.
My kids and I love to visit the grandparents at Traditions! The staff is so friendly and they plan some great events to involve the little kids with the older generation! So important! We would highly recommend this facility for your loved ones!
— Jennifer C.
Loved the staff, their care of my mother-in-law, willingness to accommodate special requests of family. Beautiful building, well kept. Friendly. Food is great, too.
— Germaid W.
The last placement I had was in memory care at North Willow. It is working out so well for my client. I have been impressed each time I stop by to visit her. Your activities in memory care and the interaction they seem to be getting is one of the best in senior care. My client is very social and needs that. You do that well!
— Lona A. (Senior Living Advisors)
There are not enough words to express my thanks and gratitude to the staff of Traditions. They have been so loving and thoughtful with the care of my mother. The facility is lovely as are the other residents. My mom is enjoying the new friends she has made and all the activities she gets to participate in. Thank you to everyone at Traditions at North Willow.
— Terri M.
Lovely!! The new Traditions at North Willow is absolutely beautiful. The soothing gray/blue palette of colors creates a calm and relaxing environment. The staff is wonderfully friendly and helpful. Definitely a place to check out if you are downsizing and looking for a fresh, new, beautiful place to call home!
— Johna C.
The staff is kind, caring and professional.
— Anonymous (Internal Questionnaire)
Traditions at North Willow is a lovely assisted living residence. My mother moved in a year ago. She's enjoyed the activities, the dining and how clean the facility is. She likes to walk around the safe courtyard to get some steps. It gives the whole family peace of mind that she's there. My mother-in-law just moved into her one bedroom there in May with her two cats and is enjoying as well.
— Anne (Caring.com)
My parents are now in Traditions at North Willow. They like it. It is a good environment and it is very clean. The staff members are polite. They look out for their residents. The activities are very good, too. I haven't tried the food, but my parents seem to like it. They have a salon, an exercise room and a theater.
— Fitz (Caring.com)
Staff members are helpful and kind. Management has been open and responsive to all feedback.
— Anonymous (Internal Questionnaire)
I can't begin to thank each and every one of you gals for how wonderfully you took care of my sister, Dorothy. She loved each of you and this lovely home. You all have a very special place here and do great work. Dorothy loved you all.
— Bill and Jan B.
You have stable-headed and strong nursing/CNA staff. My trust is growing.
— Anonymous (Internal Questionnaire)
Your loved one will be cared for just like they are family. The staff goes beyond what's expected and there is never a worry about their quality of care. I wish Traditions was here from the beginning of my family's needs. I can't express enough the respect I have for Traditions at North Willow.
— TR (Caring.com)
My parents moved into Traditions at North Willow after living in the same home for 44 years. They love it!!! We love it!!! The staff is caring and understanding. They have all gone out of their way to make my parents feel welcomed. My parents feel they have purpose again with the fun activities that are scheduled. I would recommend this community to everyone!!
— Anonymous (SeniorAdvisor.com)
Staff are friendly and competent. Facilities are in good condition, relatively new, open and well lit. They have been patients and helpful to meet the needs of my parents.
— Doug (Caring.com)
Everyone treats our loved one like family. We are so glad we made the move!
— Anonymous (Internal Questionnaire)
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