Testimonials

HAVE A GREAT NORTH WILLOW EXPERIENCE?

"Mary Evans has gone above and beyond to keep us connected to our dad after my mom passed in February right before COVID. She has helped coordinate Skypes, Facetimes and visits, helped facilitate completion of paperwork and even called on her day off to brainstorm about my dad when he was down. She has been a gift to our family." Laurie F.

 

"I am so happy with the care my mother is receiving. There are so many loving people taking care of her needs and they are reliable and efficient. I have wonderful communication with everyone involved in her care. The very professional staff and leadership works tirelessly to care for residents. It is a happy place with happy people." Debra W. 

 

"My grandmother was one of the first residents at North Willow when it opened, and she is living there still today. Libby, Donna, the kitchen staff, CNAs, nurses and doctors have all been kind, considerate and thoughtful in their care. During COVID, the staff has gone above and beyond to care for my grandma and other residents as family support in house is not possible. For example, my grandma's hearing aids haven't been working well and the Director, Libby, took time out of her day to visit Costco to have them cleaned for her so that she could follow conversations with family on the telephone. I feel grateful that this is where my grandma is being cared for and wouldn't want her anywhere else." Lauren H. 

 

"Memory Care Director, Beatrice, has been very helpful with weekday phone calls with our Dad. She takes the time to initiate the calls for us." Janet K. 

 

Lisa S.

"My grandma absolutely loves Traditions at North Willow. Their staff members are always pleasant. You can tell that the people working there truly care." Chelsea W. 

"Both of my parents lived here. My mom recently passed away and the staff was loving and kind as she struggled with pneumonia. My father remains and I am equally impressed with how they have tried to engage him in activities through Covid and through his grief for my mother. The staff is warm, kind and attentive and really cares about the residents. This is the third place my parents have lived and so far the best!" Laurie F. (SeniorAdvisor.com)

"Our mother has been a resident of Traditions at North Willow since last fall (2019); we could not be happier with the care she has been given by the entire staff at TNW. They treat her like family, especially since our family has not been able to visit with her these last few months. There are many individuals on this staff that are exceptional in their care and concern for the residents. It's not just a job for them, but a vocation. And that's the kind of care families want for their loved ones." Pamelia S. (SeniorAdvisor.com)

"Traditions has been a wonderful choice for my mom. The caregivers are attentive and kind. We receive daily updates of community health (covid). Residents have many choices of activities to choose from daily. All employees are considerate and welcoming. I highly recommend Traditions for anyone looking for an assisted living facility." Anonymous (SeniorAdvisor.com)

"Traditions is an amazing facility and the staff is equally wonderful. It is always clean and the staff always makes visitors feel welcome. The staff is very attentive to my mother. The activities are well run and plentiful (pre-covid) and I know will be plentiful again (post-covid). In summary, it is an excellent facility with an excellent staff!" Keith F. (SeniorAdvisor.com)

"The staff is terrific! My mother feels completely taken care of and safe - even in the midst of the pandemic. We are thrilled that we moved her to Traditions almost two years ago!" Sandi W. (SeniorAdvisor.com)

"This is the third facility my uncle has lived in, and it is by far the best. The employees are consistently attentive and caring. When they promise to do something, I know it will be done. The facility is modern, clean and inviting. The memory care unit offers safe access outdoors to all residents year round. They have handled the pandemic with professionalism and have safeguarded the health of both the residents and employees. I am so grateful to have found this home for my uncle." Sharon M. (SeniorAdvisor.com)

"We feel so fortunate to have found this community. We live in a Villa and lack for nothing. The entire staff are kind, respectful, helpful and most accommodating to meeting any needs that may arise. Love it here!!" Jane F. (SeniorAdvisor.com)

"Our mom has lived here since last year. We could not be more pleased with her transition or her independent living residence. The staff have gone out of their way to make her feel at home and include her in community activities - even in these trying times. The staff demonstrates their concern for our mom's health and well being and we are looking forward to many visits with our mom and her new friends." Kathy A. (SeniorAdvisor.com)

"We moved our mom to the new Villas in November. The facility is very nice and the team members are unbelievable. The adjustment has been good for our mom. The Covid-19 shutdown has made it difficult for her to meet new people but the "porch" activities and gentle pushes from the staff have encouraged our mom to start participating. I am so thankful for Katie, Mary, Allison, Kristen and everyone else!" Susan A. (SeniorAdvisor.com)

"The facility is very clean. The residents (including our family member) appear to enjoy being here. The staff is courteous, helpful, professional and accessible whenever needed. I have no concerns about the well-being of my father (who is extremely difficult to please). They honor his requests (no matter how big or irrelevant it may seem) and are very patient with him. I've seen several members of the staff go way above and beyond their duties to assist my father. They treat him like their own family!" Linda B. (SeniorAdvisor.com)

"My mom has been a resident since Traditions first opened two years ago. First in assisted living and now in memory care. The staff is wonderful and the facility is clean and top notch. We couldn't be happier with her care and living environment." Terri (Caring.com)

"This place is so amazing!! Staff is so caring and treat you and your loved one like family! Would definitely recommend to anyone looking for a great place for memory care!!!" D. Dunkman (Caring.com)

"The staff is outstanding. There is genuine affection and concern for my mother. The communication is excellent. We are extremely happy that we moved mom here a year ago." Wendy (Caring.com)

"It's important to know about the health care availability for your loved one. The staff is very attentive at Traditions @ North Willow, the medical team, PT dept., activity director, dining room, and housekeeping all make the residents feel they are important and are glad to assist them. This is VERY important to residents who may have had to make the transition to AL because of health reasons." Stormy (Caring.com)

"I am very pleased with T@NW. The staff is friendly, effective and learns the residents and their family members' names very quickly. I think that adds a lot to making everyone feel at home. I especially want to praise Lesley's relationship with Bill. She makes him smile and laugh every time she visits. Lesley has 'adopted' Bill and is involved with his well-being. She is one of many employees who make my days easier. You have a winner in Lesley." Carol V. 

"Traditions At North Willow: affectionately referred to (by me) as Club Med for Seniors. This community is terrifically awesome! Credit to the management and staff. Mom-(widowed) absolutely feels at home, loves her apartment, has been able to make acquaintances with relative ease, and takes part in various community activities on a regular basis. We first thank our Move-In Coordinator, Ashlei Walker for always being there to help mom make the transition/adjustment from home living to apartment/community living as hassle free, and as trouble free as possible. Ashlei obviously has a special calling for the work she does and it shows in everything she does; talk about going the extra-extra mile; mom loves her some Ashlei. And although getting residents moved in and comfortable is a HUGE first step, mom and I give much praise to the rest of the staff too we've met along the way (Allison, Donna, Debra, Julie, Libby, Kelcey, Carlton, Brian... and so many more) for making this transition more (me again...) Club Med than just another Senior Assisted Living community/experience. Well done Traditions! Well Done!! Mom and I feel blessed to be part of the Traditions family." Geary B.

"From my initial meeting and tour with Allison Brown, through the first few months of a dear friend's care in the Memory Care Unit at Traditions, I am quite pleased with the people at Traditions and the loving care they provide. Ashlei Walker has been especially helpful, kind and attentive." Kathryn K. 

"Having to place our mom was such a heartbreaking experience! My sister found Traditions at North Willow and was excited about it! We look mom to tour the facility and she loved it and so did I! The place is gorgeous and every staff member greeted us and was smiling! The residents were engaged with activities and the food is wonderful! Ashlei is our contact at Traditions and we just love her! She was so encouraging while mom was groin through the transition phase on the Memory Care Unit. She sent daily pictures and texts and assured us mom was doing well! Ashlei responds quickly to our concerns and questions. Even though mom has limited memory, she says everyone is kind and she is always involved in activities. Mom even remembers Ashlei's last name, which tells me she has a lot of contact with my Mom! There are many other staff members at Traditions who are just as special. Allison, Donna, Mary, Julie, Julia and Shawna, to name a few. You all have been pivotal in making the transition easier for mom and us! We are praising God for all of you!" Gail C. 

"We placed my mom in memory care at Traditions about one month ago. From the very first day that I visited, I knew this was the place for my mom. Everyone is so kind and truly loves their job!! I would especially like to give thanks to Ashlei--she was our intake coordinator. She is amazing!!! Ashley is so good about communicating as to how things were going with my mom and even sending pictures by text. She talks to my mom like it's her own and is always such a pleasure to be around. My mom loves Ashlei, also! : )) I couldn't be happier with our experience at Traditions!! Would highly recommend!!" Dawn D.

"There are not enough words to express my thanks and gratitude to the staff of Traditions. They have been so loving and thoughtful with the care of my mother. The facility is lovely as are the other residents. My mom is enjoying the new friends she has made and all the activities she gets to participate in. Thank you to everyone at Traditions at North Willow." Terri M.

"Both my parents have lived here since shortly after Traditions opened. My mom is in assisted living, my father is in independent living. We have been very pleased with every aspect of this facility from dining, activities, safety, care and comfort. Highly recommend them! Their new Executive Director is phenomenal and has taken the facility to the next level. " Sara E.

"My kids and I love to visit the grandparents at Traditions! The staff is so friendly and they plan some great events to involve the little kids with the older generation! So important! We would highly recommend this facility for your loved ones!" Jennifer C.

"Loved the staff, their care of my mother-in-law, willingness to accommodate special requests of family. Beautiful building, well kept. Friendly. Food is great, too." Germaid W. 

"The last placement I had was in memory care at North Willow. It is working out so well for my client. I have been impressed each time I stop by to visit her. Your activities in memory care and the interaction they seem to be getting is one of the best in senior care. My client is very social and needs that. You do that well!" Lona N. (Senior Living Advisors) 

"There are not enough words to express my thanks and gratitude to the staff of Traditions. They have been so loving and thoughtful with the care of my mother. The facility is lovely as are the other residents. My mom is enjoying the new friends she has made and all the activities she gets to participate in. Thank you to everyone at Traditions at North Willow." Terri M.

"Lovely!! The new Traditions at North Willow is absolutely beautiful. The soothing gray/blue palette of colors creates a calm and relaxing environment. The staff is wonderfully friendly and helpful. Definitely a place to check out if you are downsizing and looking for a fresh, new, beautiful place to call home!" Johna C.

"The staff is kind, caring and professional." Anonymous (internal questionnaire)

"Traditions at North Willow is a lovely assisted living residence. My mother moved in a year ago. She's enjoyed the activities, the dining and how clean the facility is. She likes to walk around the safe courtyard to get some steps. It gives the whole family peace of mind that she's there. My mother-in-law just moved into her one bedroom there in May with her two cats and is enjoying as well." Anne (Caring.com) 

"My parents are now in Traditions at North Willow. They like it. It is a good environment and it is very clean. The staff members are polite. They look out for their residents. The activities are very good, too. I haven't tried the food, but my parents seem to like it. They have a salon, an exercise room and a theater." Fitz (Caring.com)

"Staff members are helpful and kind. Management has been open and responsive to all feedback." Anonymous (internal questionnaire)

"I can't begin to thank each and every one of you gals for how wonderfully you took care of my sister, Dorothy. She loved each of you and this lovely home. You all have a very special place here and do great work. Dorothy loved you all." Bill & Jan B. 

"You have stable-headed and strong nursing/CNA staff. My trust is growing." Anonymous (internal questionnaire)

"Your loved one will be cared for just like they are family. The staff goes beyond what's expected and there is never a worry about their quality of care. I wish Traditions was here from the beginning of my family's needs. I can't express enough the respect I have for Traditions at North Willow." TR (Caring.com)

"My parents moved into Traditions at North Willow after living in the same home for 44 years. They love it!!! We love it!!! The staff is caring and understanding. They have all gone out of their way to make my parents feel welcomed. My parents feel they have purpose again with the fun activities that are scheduled. I would recommend this community to everyone!!" Anonymous (SeniorAdvisor.com)

"Staff are friendly and competent. Facilities are in good condition, relatively new, open and well lit. They have been patients and helpful to meet the needs of my parents." Doug (Caring.com) 

"Everyone treats our loved one like family. We are so glad we made the move!" Anonymous (internal questionnaire)

"Thanks for making our first week so great! Everyone has went above and beyond." Eva, Teresa, Steve, Mike, Leo (some of our first residents)

1703 W. 86th St.
Indianapolis, IN 46260

Every family has their traditions.

Traditions can be a part of yours.

© 2020 Traditions Management | Privacy Policy

    

Traditions at North Willow is located in Indianapolis, Indiana. We offer Independent Living, Assisted Living, Memory Care, and Villas in our senior retirement community. Nursing care and support, along with gracious amenities and lifestyle options are provided to our residents. We are an active adult community, within the Traditions Management family, that can help seniors with aging, Alzheimer’s, and Dementia care.
exclamation-circlefacebook-squarelinkedin-squarephonebriefcasemap-o
X
Welcome to Traditions at North Willow
How can we help you? Click here for options.
wpChatIcon