Our People

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Our staff of professionals is trained in everything from the latest medical care and therapies to healthy and delicious meal preparation. Yet we make room for compassionate connections with residents to take precedence over the necessities of our job descriptions.

We are skilled professionals, yes. And we are here to connect with you in the spontaneous moments that make your life (and ours) more meaningful.


Executive Director: Shelly McFall

Shelly sets the tone at North Willow with a mix of healthcare experience and a passion for senior care. She is an LPN, holds a BS in Business and Leadership from Anderson University and is a Licensed Nursing Home Administrator. She began her career in healthcare as a CNA at the age of 18, working alongside her mother, a practicing nurse. After Shelly became an LPN, she practiced in physicians offices, but eventually gravitated toward relationship-centered care at a senior living community. As Admissions Coordinator, she completed her Administrator in Training program and served as the Executive Director, then Regional Executive Director, training other Executive Directors in the area.  Her philosophy? Everyone in this building has a circle of influence and can make a profound difference in the comfort and care of residents. Shelly and her husband David have two children, three grandchildren and two cats rescued from the local Humane Society.

Community Relations Director: Libby Mellinger

Libby was born and raised in Indiana and was drawn to the locally owned and operated North Willow community. She received her Activity Director and Certified Nursing Assistant certifications in 2002, and added her Social Services Designee certification in 2004. Libby believes strongly in serving seniors with options that enrich and often change their lives in surprising and rewarding ways. She is the proud mother of four children and grandmother to one grandson.