Our staff of professionals is trained in everything from the latest medical care and therapies to healthy and delicious meal preparation. Yet we make room for compassionate connections with residents to take precedence over the necessities of our job descriptions.
We are skilled professionals, yes. And we are here to connect with you in the spontaneous moments that make your life (and ours) more meaningful.
Executive Director: Libby Mellinger
Libby was born and raised in Indiana and was drawn to the locally owned and operated North Willow community. She received her Activity Director and Certified Nursing Assistant certifications in 2002, and added her Social Services Designee certification in 2004. Libby also served as the Community Relations Director at North Willow before moving into her role as Executive Director.
"North Willow and our residents are home to me. We work hard to make this a place of excellence in every way possible because we care so much about residents and their families. We know their stories and their wishes, and I believe strongly in serving everyone with options that enrich and often change their lives in surprising and positive ways." Libby is the proud mother of four children and grandmother to one grandson.
Administrator: Janet Turner
Janet began her journey in healthcare as a candy striper in Indianapolis. Over time and after going back to Purdue, she served as a nursing assistant, LPN, RN and eventually received her license as a Health Facility Administrator.
After a stint in long-term care, Janet found assisted living her true passion.
“I don't just want to facilitate care for our residents, I want to get to know them and make them happy. That's why I believe strongly in providing opportunities for my staff to continue training and growing, because feeling fulfilled and energized is contagious. Our residents feel that and how much we care about them." Janet and her husband, Dale live in Fort Wayne and are close with their two sons, daughters-in-law and five grandchildren.
Community Relations Director: Allison Brown
Allison is a graduate of IU Bloomington with a major in Healthcare Management and Policy, minor in Human Resource Management, and she is a Licensed Residential Care Administrator. As an Indianapolis native, Allison is familiar with the city and surrounding suburbs, and all they have to offer.
"I am constantly interacting with residents and families--their feedback is what makes us better at our jobs. I grew up visiting family in nursing homes, so I know how important it is for residents to feel comfortable and well cared for. I am here to make sure the generations before us feel that care, love and respect."
Move-in Coordinator: Katie Wilson
Katie was born and raised in Indiana and has worked in customer service most of her career. While attending Ball State University to get her degree in Business Management, Katie spent her free time volunteering at an Adult Day Care Center. It was there she realized her true purpose and passion was working with the elderly.
“For me, the most important part of my job is making sure our residents feel loved and cared for. I feel like I am doing my part when a resident can come to me for anything and know I will do my very best to accommodate them. It is my job to alleviate the stressors of moving to a new community for our residents and their loved ones. I do my best to make this process as smooth and exciting for our residents.”
Culinary Director: Kelcey Worley
Kelcey was born and raised in Savannah, GA and has worked in restaurants most of her career. She was recruited by a former chef as a line cook, and less than two years later was promoted to Culinary Director.
"Top notch service and food quality is always our goal, as is continuous improvement. I strive not only to make delicious meals, but to do whatever it takes to make sure our residents feel cared for in a personal and dignified manner--including creating a special menu for a recent 90th birthday party we arranged with a resident's family. They were so grateful for our thoughtfulness and for how happy it made him. I also love to bake from scratch, something our residents really enjoy and appreciate."
Wellness Director: Julie Bowen
Julie has a nursing degree, has been working in long-term and memory care since 1989, was a dementia instructor and has extensive dementia training, including instruction by Teepa Snow.
"I went to college to become a teacher, originally, but since I was a child, I have always been close to elderly people, and that was where my heart was and is today. They are really the greatest teachers of all. I am here to meet them in their journey and ensure I support our residents and their families, enhancing their quality of life." Julie is from a family of six and has one son who lives in Oregon.